What You Get:
This plan supports your day-to-day IT needs, so you don't have to worry about technical issues slowing down your work.
- Remote troubleshooting whenever issues come up
- Helpdesk support (email-based ticketing system)
- Support for computers (Windows and basic Mac GUI support)
- Assistance with printers, login issues, and common software problems
- Email troubleshooting (Outlook, Microsoft 365, Gmail)
- Support for Microsoft Teams and remote work tools
On-Site Support:
- Includes 1 on-site visit per month (if required, within service area — basic issues only)
Good to Know: This plan is designed for standard business use (non-server environments). Does not include advanced server, database, or command-line work. Software licenses, subscriptions, and hardware are not included.
